We are doing worldwide delivery.
a) Our delivery times are given for information only and are displayed on every product page. No deliveries, even partial, after this deadline , will by no means constitute a reason for breach of contract by the customer. Sometimes, our time limits differs because of our suppliers and factories. The average time observed for the items available are 3 to 7 business days. For our bath and bed linen, the delivery can take up to 8 weeks.
b) If the acceptance of goods by the customer does not take place in time, this shall be regarded as expressing the will of breach of contract by the customer; MIA ZIA SPRL has the choice of the right to pursue breach of contract with damages or to require compliance without prejudice to the right of compensation.
c) The goods travel at the risk of the recipient from our store, deliveries are made freight collect.
d) Any delivery problems (missing item or damaged) must be reported to us within 48 hours by mail to [email protected]. The item must then be returned within 14 days after receipt by requesting an exchange or refund.
e) A flat fee is requested for the cost of processing and shipping of your package, it remains payable even if you return all or part of the order. You can receive your packages directly at home or at the address of your choice. This shipping fee will be calculated based on the weight and the number of purchased items. Free shipping will be offered over 300€ purchased.